Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Memphis that provides these benefits to your business.
Here are the reasons you can depend on Memphis Computer Support to keep you and your business up and running:
Quick Response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Reputable
Memphis Computer Support has been around since 2010 and is a respected leader in the community and the industry, even outside of Memphis, with a client base that know and trust the business and rely on the company for ANYTHING related to IT. Our proudest accomplishment is the large number of long-term clients who year after year have continued to put their complete trust in us. A great reputation is our biggest success as a company! We have a loyal following and we rate top notch as far as IT support. We are just set apart like that. On top of everything, Melanie's IT background before being an entrepreneur was working as an IT provider with the research community at one of the world's most renown institutions right here in Memphis at St Jude Children's Research Hospital. Melanie earned the complete trust of her 200+ clients there as she guided them through technology advances in the scientific arena. And now Memphis has the built the same reputation with her company.
Experienced
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Business Savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
