Eads IT Services & Support:

IT That Makes A Difference

With over 20 years of IT experience, Melanie, the founder of Memphis Computer Support, brings an unparalleled passion for IT and relationships. During her time at St. Jude Children’s Research Hospital, she supported over 250 computers and users on Linux, Windows, and Apple operating systems, resolving complex issues and providing stellar support for top researchers. Melanie founded Memphis Computer Support in 2010, driven by referrals from St. Jude employees, and has since been committed to delivering reliable, professional IT services with top-notch security to businesses in the Midsouth.

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The Memphis Business Owner's Guide To IT Support Services And Fees

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4 Ways We Are Different

1

Risk-First Approach
Backed by a 24/7/365 Security Operations Center (SOC), we provide continuous security oversight and rapid response to threats. This reduces risk, minimizes disruption, and helps businesses stay prepared, not just operational..

2

Fast, Reliable Response
We provide fast, reliable IT support with response times of one hour or less and an average response time of 19 minutes. Most issues are resolved remotely to minimize downtime.

3

Clear Communication
No geek-speak. We explain issues clearly, avoid technical jargon, and never talk down to clients. Our job is to make technology understandable and usable.

4

Long-Term Partnership
Our service plans are built around long-term partnership, delivering what your business needs today while planning for growth, security, and resilience over time.

Features of Our Eads IT Support Services That Will Help Boost Productivity With Clients And Efficiency Across The Workplace

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

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Remote IT Services

We can plug-in to your network and machines remotely, making it easier for our experts to fix your issue with ease and speed.

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Virtualization Services

Virtualization is a flexible tool that allows you to move server workloads around so you can always have the optimum performance out of each one.

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Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

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See what other business owners are saying about us…

A Personal Touch With Your IT Services

EMNA has used Memphis Computer Support for our IT services since 2017. The relationship began on an as needed basis. Memphis Computer Support and their team updated our office’s computers, firewall and handled emergency downtime. Melanie’s team was instrumental in getting our website up and fully functional, and they also performed an email migration to Microsoft 365 in 2022. So, in 2023 we signed a full managed services contract with Memphis Computer Support. We now have access to complete support and advanced email protection and reports that come with it. This helps to maintain our HIPPA compliance. Our devices have remote monitoring and management, so it is a proactive engagement that we really appreciate. We are huge fans of the response normally within 30 min when we reach out to their team. I highly recommend Memphis Computer Support. They know our business, and do not put us in a box with other clients. What more could you ask for from your IT company?

L. Roberts East Memphis Neonatology Associates, P.C.

Outstanding Customer Service, Very Knowledgeable!

Our business needed EVERYTHING! Melanie and her staff were able to come to our rescue immediately! Their patience is greatly appreciated, they have held our hand the whole way. We highly recommend Memphis Computer Support for IT services and support. You will not be disappointed!

T. Beckmeyer Skin Clinic

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Enhance Efficiency With Memphis Computer Support IT Support in Eads

By choosing Memphis Computer Support for your IT needs in Eads, you are investing in a partner dedicated to your business's success. Our commitment to fast, reliable, and professional IT support ensures that your technology works seamlessly, allowing you to focus on what you do best—serving your customers and growing your business.

For more information or to schedule a consultation, contact us today. Let us help you achieve your business goals with top-notch IT services and support.

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The Memphis Business Owner's Guide To IT Support Services And Fees