Nonprofit IT Services:

IT & Cybersecurity Services for Nonprofit Organizations

Nonprofits rely on technology to coordinate programs, communicate with donors, manage volunteers, and protect sensitive information. System outages or compromised accounts can interrupt operations and affect the people they serve.

Memphis Computer Support provides managed IT and cybersecurity services for nonprofit organizations in Memphis and the Mid South. We help teams manage everyday technology, strengthen security, and prepare for disruptions with solutions suited to their needs and resources.

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4 Big Reasons to Choose Memphis Computer Support for Nonprofits

1

Most all support requests are acknowledged within the hour: Most repairs can be done remotely using our secure management tools, ensuring your computer problems get fixed fast without waiting for a technician to show up.

2

No Geek-Speak: You deserve to get answers to your questions in plain English, not in confusing technical terms. Our technicians will also not talk down to you or make you feel bad because you don't understand how all this "technology" works. That's our job!

3

Peace Of Mind: Because we monitor all of our clients' networks 24/7/365, you can put your worries to rest. We can watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, cybersecurity, and backups.

4

Custom Service Packages: Our service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Memphis Computer Support is here to team up with you and your company for expert support and a more secure environment.

Common IT Challenges for Nonprofit Organizations

Limited budgets and competing priorities. Balance technology needs with programs, staffing, and available funding.

Protecting sensitive information. Secure donor records, financial documents, employee information, and confidential client data.

Employee and volunteer access. Manage accounts and permissions as staff and volunteer roles change.

Teams in different locations. Provide secure access to email, files, and collaboration tools across offices, homes, and community sites.

Keeping programs running. Prepare for device failures, ransomware, account compromises, and system outages.

MCS helps nonprofits address these challenges through manageable, secure, and reliable IT practices.

Managed IT Services for Nonprofits

MCS provides ongoing IT management and support to help nonprofit teams reduce avoidable disruptions and keep systems organized as their needs change. Services may include:

  • Help Desk and Remote IT Support
  • Device and Workstation Management
  • Network Monitoring and Maintenance
  • Microsoft 365 and Account Administration
  • Software Updates and Patch Management
  • Vendor Coordination
  • Employee Onboarding and Offboarding
  • IT Planning and Ongoing Technology Guidance

Cybersecurity and Donor Data Protection

Donor records, payment-related information, employee files, and confidential client data can be exposed through phishing, stolen credentials, compromised email, or ransomware. These incidents can also disrupt essential services.

MCS helps nonprofits apply appropriate safeguards across accounts, devices, systems, and data. Depending on risk, these may include multifactor authentication, email and endpoint protection, monitoring, patching, access management, employee awareness training, secure remote access, and backup and recovery planning. Reviewing permissions and preparing for incidents are also important.

Cloud Solutions and Remote Work Support

MCS can help nonprofit teams collaborate securely across offices, homes, and community locations through Microsoft 365, Teams, SharePoint, cloud file sharing, remote access, cloud transitions, and backup planning. Solutions depend on each organization's applications and access requirements.

Strategic IT Guidance for Nonprofits

Whether replacing aging devices, improving cybersecurity, planning a cloud migration, or launching new programs, nonprofits need technology decisions that fit their budget and mission. MCS helps evaluate options, prioritize improvements, and plan for dependable operations.

Why Nonprofits Choose Memphis Computer Support

MCS combines practical IT support, cybersecurity, and clear communication to help nonprofit organizations manage technology with confidence.

We support organizations in Memphis and the surrounding Mid South, including Germantown, Collierville, Bartlett, and Southaven.

IT and Cybersecurity Services for Nonprofits

Managed IT Services

Ongoing support, monitoring, and maintenance to help nonprofit teams stay productive.

Cybersecurity

Layered protection for nonprofit accounts, devices, email, and sensitive information.

Remote IT Services

Remote support for authorized users across offices, homes, and community sites.

Data Backup & Recovery

Protect important data and prepare to recover from failures, errors, and cyber incidents.

Compliance Services

Support technical safeguards relevant to your organization's responsibilities.

See what other business owners are saying about us…

Pivotal Support Helps Our Growing Organization Overcome Technical Challenges

Melanie and her team at Memphis Computer Support have been a very good fit for our organization!

We have worked with MCS for several years now and their staff has been highly professional, helpful, and competent. As our organization has grown, we have faced numerous complexities both internally and externally. Having Memphis Computer Support’s streamlined cybersecurity solutions in place has guided us and assisted in growing securely.

M. Mathews Memphis Propeller & Accessories LLC

A Personal Touch With Your IT Services

EMNA has used Memphis Computer Support for our IT services since 2017. The relationship began on an as needed basis. Memphis Computer Support and their team updated our office’s computers, firewall and handled emergency downtime. Melanie’s team was instrumental in getting our website up and fully functional, and they also performed an email migration to Microsoft 365 in 2022. So, in 2023 we signed a full managed services contract with Memphis Computer Support. We now have access to complete support and advanced email protection and reports that come with it. This helps to maintain our HIPPA compliance. Our devices have remote monitoring and management, so it is a proactive engagement that we really appreciate. We are huge fans of the response normally within 30 min when we reach out to their team. I highly recommend Memphis Computer Support. They know our business, and do not put us in a box with other clients. What more could you ask for from your IT company?

L. Roberts East Memphis Neonatology Associates, P.C.

Frequently Asked Questions About Nonprofit IT Services

Do you work with small nonprofit organizations?

Yes. We support nonprofit organizations of all sizes, including organizations without internal IT staff.

Can you help improve our cybersecurity?

Yes. We help nonprofit organizations strengthen cybersecurity protections with practical solutions designed around their operational needs and budget.

Do you support remote and hybrid work environments?

Yes. We help nonprofits securely support remote staff, volunteers, and hybrid work environments using modern cloud technologies.

Can you help us plan future technology upgrades?

Absolutely. Strategic IT planning is an important part of our partnership approach. We help organizations prioritize upgrades and make informed technology decisions.

Do you offer discounts to nonprofit organizations?

Yes. We are passionate about supporting nonprofits and offer special pricing for qualifying organizations. As part of our commitment to giving back, we also have programs that allow us to reinvest a percentage of our services into our nonprofit partners. Contact us to learn more about our nonprofit partnership options.

Can nonprofits receive discounted software?

Yes. Many software vendors offer discounted or donated software to qualifying nonprofit organizations. Memphis Computer Support can help identify available programs, determine eligibility, and assist with implementation so your organization can maximize its technology budget and focus more resources on its mission.

How much should a nonprofit budget for managed IT services?

A nonprofit's IT budget depends on factors such as the number of users and devices, level of support, cybersecurity requirements, Microsoft 365 and cloud services, backup needs, compliance or funding requirements, and the complexity of the organization's technology environment. When comparing providers, nonprofits should understand what is included in the monthly service and what may result in additional costs. Learn more about managed IT services.

What cybersecurity protections should a nonprofit have?

Nonprofits should evaluate security across employee and volunteer accounts, email, devices, cloud services, networks, and sensitive data. Important cybersecurity protections can include multifactor authentication, endpoint and email security, patch management, access controls, employee security awareness, monitoring, vulnerability management, and tested data backups and recovery systems.

How can nonprofits protect donor and employee information?

Nonprofits can reduce risk by limiting access to sensitive information, using multifactor authentication, protecting email and devices, keeping systems updated, training employees and volunteers to recognize threats, monitoring for suspicious activity, and maintaining tested backups. Access should also be removed promptly when an employee, volunteer, or contractor no longer needs it.

Can a managed IT provider help a nonprofit with Microsoft 365?

Yes. A managed IT provider can help administer Microsoft 365 users, accounts, permissions, security settings, email, and other supported services. The provider can also help the organization review access and security practices as employees and volunteers join or leave.

Need IT and Cybersecurity Support for Your Nonprofit?

MCS can help review your technology, cybersecurity, backups, cloud services, and support needs so your team can focus on its mission.

The Business IT & Cybersecurity Readiness Guide

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The Business IT & Cybersecurity Readiness Guide

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